The return and refund policy for FirstPick247 includes the following key points:

1. Cancellation Rights:

You can cancel your order within 14 days of receiving the goods.

To cancel, you must inform them via email at ecom@firstpick247.com.

Refunds will be processed within 14 days after receiving the returned goods.

2. Return Conditions:

The item must be returned within 14 days of purchase.

It should be in original packaging.

Some items cannot be returned, including:

Custom or personalized products.

Perishable items or those past their expiration date.

Items unsealed for hygiene reasons.

Items that have been inseparably mixed with others.

Sale items cannot be refunded unless prohibited by law.

3. Returning Goods:

You must cover the cost and risk of return shipping.

Using a trackable and insured mail service is recommended.

No refunds will be issued without proof of return.

4. Gift Returns:

If marked as a gift, a gift certificate will be issued.

If not marked as a gift, the refund will go to the original purchaser.

If you have further questions, you can contact them at ecom@firstpick247.com